
Privacy Policy
This policy explains how eBet Group (Pty) Ltd T/A eBet collects, uses, and protects personal information in line with the Protection of Personal Information Act, 4 of 2013 (POPIA) and FICA.
What we collect
When you register or use the site we may collect your name, date of birth, identity number, contact details, address, banking details, device and IP data, and records of deposits, withdrawals, and bets.
When we collect it
We collect information when you register, verify your identity, deposit or withdraw, place bets, contact support, or otherwise use the site.
How we use it
- to open and operate your account;
- to meet FICA, gambling-licence, and other legal duties;
- to process payments and prevent fraud;
- to communicate about your account; and
- with your consent, to send marketing that you can opt out of at any time.
Sharing
We share information with payment providers, identity-verification partners, regulators (including the Eastern Cape Gambling Board and the Financial Intelligence Centre), and service providers who process data on our instructions. We do not sell personal information.
Retention and security
Records are kept for as long as required by FICA and gambling law, then deleted or anonymised. We use industry-standard security to protect your data.
To access, correct, or object to processing, email [email protected].