FAQ

Is eBet licensed?

Yes. eBet Group (Pty) Ltd is licensed by the Eastern Cape Gambling Board, licence 10189510-006, issued 23 April 2022.

How old do I have to be?

You must be 18 or older. No persons under 18 are permitted to gamble.

How do I verify my account?

Complete FICA in your account by submitting the requested identity and address documents. Verification is required before full use of the wallet.

How long do withdrawals take?

Once approved, payouts go to the bank account in your name. Processing times depend on your bank and any extra checks eBet is required to complete.

I forgot my password

Use Forgot password on the login screen. We will send a reset link to your registered email or phone.

How do I get help with gambling?

Call 0800 006 008 or WhatsApp HELP to 076 675 0710. You can also set limits or request self-exclusion from your account or by emailing [email protected].